Refund Policy for Root & Blossom 🌿
At Root & Blossom, we want you to be fully satisfied with your purchase. Since our products are digital, all sales are considered final. However, we understand that issues may arise, and we are committed to providing excellent customer support.
Eligibility for Refunds 🌸
As our products are digital downloads, we do not accept returns. However, refunds may be granted under the following circumstances:
- You purchased the same digital product multiple times by mistake.
- You did not receive the download link or encountered technical issues accessing your product.
- The file is corrupted or does not match the description provided on our website.
- Refund requests must be made within 7 calendar days of purchase.
Refund Process 🌱
1. Submit a Request:
Contact our customer support through our Contact Us page with your order details and a description of the issue.
2. Review Process:
Our team will assess the request and may ask for additional information to verify the issue.
3. Resolution:
If approved, refunds will be processed within 7 business days and credited back to the original payment method.
Non-Refundable Cases 🌿
- Change of mind after purchase.
- Failure to download or use the product due to personal device or software limitations.
- Requests made after the 7-day period.
Need Assistance? 🌸
If you encounter any issues with your purchase, please reach out to us via our Contact Us page. We’re happy to help resolve any concerns you may have!